CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Kevin was extremely professional and welcoming! I didn't feel pressured or talked down to. He was straightforward and got the job done! I will absolutely come back here for my car's needs!
Raleigh, NC
Kevin is an incredible mechanic and runs a very honest shop. I go to him for all of my car maintenance needs. He goes out of his way to look for reasonable ways to cut down your costs. My personal experience with him is that I needed my transmission rebuilt. He sent my car to a third-party for the rebuild and the cost at the end was higher than originally quoted. Kevin offered to cut his own prices so that I could pay the cost that I originally expected to pay. In a world where big corporations are always trying to nickel and dime you, Kevin's customer-centric business is a breath of fresh air!
Raleigh, NC
Another excellent experience with Kevin who provides the Golden Triple: (1) Exceptional customer service - great communication - friendly - punctual. (2) Exceptional knowledge of vehicles. (3) Fair and transparent pricing.
Raleigh, NC
Best service in town. Tip of the spear, edge of the knife.
Raleigh, NC
